Tesco’s and Sainsbury’s have been criticised after customers were unable to access certain items due to the England lockdown

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Customers took to Twitter to ask the companies on Saturday after the lockdown issues in Wales, why they couldn’t access items in certain stores.
One customer @Tesco your supermarket in new Malden has put barriers up on non-essential goods ie children’s shoes saying it’s because of government guidelines. Boris was quite clear in his address that supermarkets were allowed to sell all items. So why have they stopped selling these items?
In a reply to the customer they responded In line with new Government guidance in England which requires the closure of separate floors selling non-food items, we have closed the Clothing and General Merchandise departments in our stores that sell these products from a separate mezzanine level.
However, it doesn’t seem to be only Tesco’s as people have also experienced issues with Sainsbury’s also.