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Home EAST SUSSEX Update:- IT Systems now back up at SECAmb following CAD outage

Update:- IT Systems now back up at SECAmb following CAD outage

SECAmb Executive Director of Operations, Emma Williams, said:

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

“We continue to experience significant IT system issues, which are affecting our Computer Aided Dispatch (CAD) and which are preventing our systems from working fully.

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

“We are pleased that this morning, (Friday 11 November) we have been able to move back onto our CAD, operating it as a standalone system at our East Emergency Operations Centre in Coxheath, Kent. We are continuing to work closely with our IT providers on fully resolving the issues.

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

“I would like to thank all our staff and volunteers who have been working so incredibly hard to manage the impact of this, while also trying to resolve the issues as quickly as possible.

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

“In light of the fact we have been able to return to the use of our CAD in a limited form, going forward, the incident will be managed as an internal Business Continuity Incident (BCI).

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

“We would like to thank the public for their ongoing support and urge them to continue to help us manage the demand placed upon us by only calling 999 in the event of a serious emergency.”

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

Update:- IT Systems Now Back Up At SECAmb Following CAD Outage

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