In a significant safety alert, retail giant Matalan has initiated an urgent recall of their children’s heart-shaped earmuffs due to potentially dangerous design flaws that could cause injuries to young wearers. The recall affects products sold between August 19, 2024, and December 3, 2024.
Product Details and Safety Concerns
The recalled item (Model C321115, Barcode: 2321115000012) features white earmuffs with a beige headband and plush heart-shaped cushions. According to safety inspectors, the product presents a serious risk of cuts due to a sharp point that can protrude through the heart-shaped cushioning.
Violation of Safety Standards
The investigation revealed that these heart-shaped earmuffs fail to meet the requirements outlined in the General Product Safety Regulations 2005. This non-compliance emphasizes the importance of rigorous safety standards in children’s accessories.
Consumer Action Required
Parents and caregivers who purchased these earmuffs are strongly advised to:
- Immediately stop using the product
- Return the item to any Matalan store
- Claim a full refund (no receipt necessary)
Expert Opinions and Safety Guidelines
According to the Consumer Product Safety Commission (www.cpsc.gov), children’s accessories must undergo stringent testing to ensure they meet safety requirements.
Customer Support and Additional Information
Matalan has established dedicated channels for concerned customers:
- Customer Care Hotline: 0333 004 4444
- Email Support: [email protected]
