The UK government has launched a new advertising campaign, titled “Make Things Right,” aimed at empowering residents in social housing to report issues and make complaints to improve housing conditions. The £2 million campaign will include ads on social media, radio, and online search platforms to inform social housing tenants about their rights and encourage them to take action.
The campaign builds on previous efforts to improve housing conditions, including the implementation of Awaab’s Law. Housing Secretary Michael Gove is urging tenants to put pressure on failing landlords to improve their living conditions. The campaign aims to inform tenants of their rights and provide them with the necessary information to escalate complaints to the Housing Ombudsman if their concerns are not addressed promptly and appropriately.