Residents across Hampshire and the Isle of Wight are falling victim to a sneaky phone scam where fraudsters pretend to be Amazon. The message is clear from Amazon:

“If you get a call claiming to be from us, it’s OK to hang up.”

Spot the Scam: How Crooks Trick You

  • They demand payment over the phone or outside Amazon’s website – asking for bank transfers, credit card details, or gift card info.
  • They might urge you to install apps for remote access or share a One-Time Password (OTP) sent to your device.
  • They’ll try to steal personal details like your Amazon password or bank info, claiming it’s needed to “unlock” your account.
  • Beware of fake emergencies like expiring subscriptions or unauthorised purchases, rushing you to act on the spot.

Remember: Amazon will never ask for OTP codes or bank details over the phone. If you get such a call, hang up immediately and contact Amazon through their official website or app.

What To Do If You’ve Been Targeted

  • Check your Amazon orders online if you get unexpected messages about purchases.
  • Report phishing emails to your provider or forward them to [email protected].
  • Forward scam text messages or suspicious phone numbers to 7726 or your phone provider.
  • If you’ve been scammed, get free, confidential support from the Victim Care Hub or call 0808 178 1641.
  • Report crimes anonymously at Crimestoppers or call 0800 555 111.
  • For fraud already committed, report it to Action Fraud or phone 0300 123 2040.

In An Emergency, Call 999

If you’re in immediate danger, or witnessing a crime in progress, or believe vital evidence is at risk, dial 999 straight away. For other crime reports, visit the Hampshire Police reporting page.

Stay sharp and don’t take the bait!

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