On 25 November 2023, Muraad Musse travelled to Bluewater and entered the Apple Store with an associate. The latter spoke to one of the staff and, whilst they were distracted, Musse pushed the employee to the floor and stole a mobile phone.
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Both offenders fled the premises with the stolen item worth almost £1,600, and the police were alerted to the incident. An investigation was completed and images recovered from CCTV led to the identification of Musse. On 30 November, he was arrested at his home address and taken into custody.