Royal Mail customers are reporting issues with the company’s online parcel tracking service, with hundreds...

Published: 5:26 pm September 2, 2025
Updated: 5:26 pm September 2, 2025
Royal Mail Tracking Down: Users Report ‘Internal Server Error’

Royal Mail customers are reporting issues with the company’s online parcel tracking service, with hundreds of complaints flooding Downdetector.

As of this morning, there were more than 500 reports, with 81% citing tracking problems. Many users said they were repeatedly receiving an “internal server error” when trying to check the status of deliveries.
Royal Mail has been approached for comment.

Customers are encouraged to share whether they are experiencing similar issues in the comments.

 

We are your go-to destination for breaking UK news, real-life stories from communities across the country, striking images, and must-see video from the heart of the action.

Follow us on Facebook at for the latest updates and developing stories, and stay connected on X (Twitter) the for live coverage as news breaks across the UK.

SIGN UP NOW FOR YOUR FREE DAILY BREAKING NEWS AND PICTURES NEWSLETTER

Your information will be used in accordance with our Privacy Policy

YOU MIGHT LIKE