Fran Collins, the CEO of Red Funnel, has issued an apology for the significant travel disruptions experienced by customers due to the unavailability of their vessels. She expressed regret over the inconvenience caused to passengers travelling between Southampton and the Isle of Wight.
In her statement, Collins acknowledged the frustration felt by customers and assured them that such service disruptions do not meet the company’s standards. She emphasized the tireless efforts of Red Funnel’s teams to address the issues promptly and support affected passengers.
