When you say ‘ambulance service’ to most people, the first thing they think of is an ambulance on blue lights and the staff in green saving lives.
While that is undoubtedly a vital part of the service we provide, it isn’t the only part. The team that works in our control rooms are just as important as without taking the 999 calls, finding out what is wrong with the patient, dispatching the ambulances and providing clinical advice, the crews on the front line wouldn’t be able to do their jobs.
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