On February 4, 1996, at 12:46 p.m., Avon Fire Brigade (now Avon Fire and Rescue Service) received a 999 call reporting a fire at Leo’s Supermarket in Staple Hill, Bristol.
Two fire appliances were mobilised to the incident, on arrival smoke was issuing from the supermarket, the officer in charge immediately sent an assistance message to fire control requesting a further two fire appliances, “Make Pumps 4”.
Due to reports of people being trapped inside the building, firefighters wearing breathing apparatus were dispatched to conduct a search.
Fleur and her breathing apparatus teammate Firefighter Robert Seaman were among the firefighters assigned to the search.
As conditions inside the building deteriorated, Fleur and firefighter Seaman began to withdraw; as they did, there was a sudden and rapid escalation of the fire (Flashover); despite being disoriented by the intense heat and smoke, Firefighter Seaman managed to make his way out of the building. When he exited, he realised Fleur was no longer with him; despite the intense fire conditions, he returned to the building with another firefighter to look for her.
Fleur was discovered a short distance from an exit point and rescued by her colleagues. She was taken to the hospital, where she was tragically declared dead a short time later.
At 13:11, fire control received a “Make pumps 6 and hydraulic platform required” message, followed by a “Make pumps 10 message” at 13:43.
Later that day, at approximately 16:43 hours, the fire was finally put out.
Following an investigation, it was determined that Fleur died as a result of injuries sustained as a direct result of being exposed to extreme heat; she was the first female firefighter to die in peacetime service in the United Kingdom.
A joint fire and police investigation determined that the fire was intentionally started by a 21-year-old male security guard on his first day of work at the supermarket.
