Dartford Crossing, UK – As a new service provider, Conduent, prepares to take over vehicle identification, payment processing, and account management responsibilities for the Dartford crossing, residents and motorists are being reminded of the necessary steps they need to take.
Starting from 28 July, account holders, including Pay as You Go customers, are required to re-validate their payment cards. National Highways, the governing body responsible for the Dartford crossing, has sent direct notifications to affected customers, providing them with clear instructions on how to update their payment card information when logging into their accounts. It is crucial that customers take immediate action to avoid any disruptions in automatic payment processing. Failure to update payment details may result in the issuance of Penalty Charge Notices (PCNs).
