NatWest has announced the closure of 53 bank branches across the UK in 2025, following a growing trend of customers opting for online banking. The closures are part of the bank’s strategy to respond to the increasing shift towards digital services, which has seen over 80% of active current account holders using online banking.
This move follows a year of major branch reductions, with NatWest closing 48 branches in 2024 and around 20 in 2023. The total number of NatWest Group branch closures since 2015 has now reached 1,409, as part of a broader trend across the UK, where banks and building societies have closed more than 6,000 branches.
A NatWest spokesperson commented, “Our customers are using digital banking more than ever before – over 80% of our active current account holders now use our digital services. We are also significantly investing in refreshing our network to meet customers’ evolving needs and expectations.”
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While many customers have embraced online banking, these closures continue to have a major impact on local high streets, further pushing the trend of digitalisation and raising concerns about access for those less familiar with technology.
