Previously, the Service would respond to alarms at these premises outside regular business hours. Now, they’re urging businesses to adapt and prepare for this new protocol. This initiative is a continuation of efforts under the Service’s Integrated Risk Management Plan, which was developed following extensive public consultation.
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The rationale behind this change is clear: the Service responds to approximately 10,000 incidents annually, with 36% being automatic fire alarm activations. Alarmingly, 97% of these are false alarms. Specifically, in non-domestic settings, a mere 1.3% of these alarms are actual fires. This not only disrupts the Service’s training and community safety initiatives but also diverts resources from genuine emergencies.
