This has resulted in a formal reprimand by the Information Commissioner’s Office (ICO) to both police forces.
The app, which was rolled out in 2016, was intended to capture personal data for the purposes of recording software by a few officers. However, the app was downloaded by 1,015 staff members across both police forces, resulting in the recording of incoming and outgoing phone calls without people’s knowledge. This personal data included “highly sensitive information” related to suspected crimes, which raised concerns for the privacy of victims, witnesses, and suspects.
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