Do you know when to call 999? If you’re trying to contact us about something which is not an emergency, do you know there are other ways to reach us?
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Between 1 April and 30 June 2023 Thames Valley Police received on average 1,200 calls to 999 a day. The majority of calls we receive via 999 are genuine emergencies. However, in some instances people find themselves in a situation and don’t know who to call, so just call us on 999 hoping to be pointed in the right direction, or genuinely thinking this is the correct number. On other occasions, we have people deliberately wasting our time. Having to deal with these sorts of calls can seriously impact our ability to speak to people who genuinely need help when a crime is happening right now or a life is in danger. If you’re unsure of how and when to contact the police, you can find out more on our website.
