Nearly one million motorists who utilize the Dartford Crossing risk facing fines due to failures in updating their Dart Charge accounts, raising concerns among drivers over account management issues.
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Following a service provider change by National Highways in July 2023, motorists were instructed to update their account details for Dart Charge, the toll system for using the QEII bridge. However, recent reports indicate that out of the 1.7 million account holders, only around 770,000 successfully updated their details as requested, leaving a significant portion at risk of penalties.