West Sussex Fire Service Vows to Fix Toxic Culture After Shocking Report
West Sussex Fire & Rescue Service (WSFRS) has promised major reforms after a damning HM Inspectorate report exposed troubling behaviour within its ranks. The autumn 2021 inspection by His Majesty’s Inspectorate of Constabulary and Fire & Rescue Service (HMICFRS) unearthed a culture in dire need of change.
Chief Fire Officer Admits Uncomfortable Truths
Chief Fire Officer Sabrina Cohen-Hatton didn’t shy away from the report’s uncomfortable findings. She thanked staff who bravely spoke out about “abhorrent behaviours” they had endured. Yet, she praised inspectors for recognising WSFRS’s efforts towards “continual learning and improvement.”
External Help and Confidential Reporting to Drive Change
Cohen-Hatton revealed that WSFRS is bringing in an external organisation to lead a tough cultural development programme. The aim? To make sure every firefighter understands and lives by the Core Code of Ethics for Fire and Rescue Services. Plus, a confidential external reporting line is being set up so staff can safely raise concerns.
“I acknowledge that the service’s improvement journey is still continuing, and we are taking a proactive approach to reforming the culture within West Sussex Fire & Rescue Service,” Cohen-Hatton said.
“We are also in the process of establishing an external and confidential reporting line for our staff. As Chief Fire Officer, creating a culture where staff feel valued, respected and equal is a key priority. I will continue focusing our efforts on improving the culture for all our staff and the communities we serve.”
