Sussex shoppers faced frustration today as both Sainsbury’s and Tesco encountered technical issues, leading to the cancellation of numerous online orders. Sainsbury’s attributed the problem to an overnight software update error, affecting contactless payments and online deliveries. While assuring customers of their efforts to rectify the issue, Sainsbury’s spokesperson apologized for any inconvenience caused.
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Despite the challenges, all Sainsbury’s stores remain open, with the majority of chip and pin transactions unaffected. However, the subsidiary Argos also experienced issues, impacting online orders and in-store collections. Meanwhile, Tesco joined the fray, acknowledging its own technical difficulties, resulting in the cancellation of several online orders scheduled for delivery today.
