Kent County Council’s Assistive Technology Team has issued a warning to residents across Kent after receiving reports of scam callers impersonating council representatives or Lifeline service providers.
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According to reports received by the Assistive Technology Team, these fraudulent callers claim to be working on behalf of the council or a Lifeline service and target Lifeline users. They request bank details over the phone, alleging that the information is needed to facilitate a digital upgrade of the equipment, warning that failure to comply could result in the termination of the service.