McDonald’s UK Boss Paul Pomroy Lays Down the Law on COVID-19 Safety
McDonald’s UK and Ireland CEO Paul Pomroy has delivered a clear message amid the COVID-19 chaos. With the pandemic turning life upside down, he’s vowed to keep McDonald’s restaurants spotless and safe for customers and staff alike.
Intense Cleaning Blitz to Fight Coronavirus
Paul Pomroy assures customers that McDonald’s is pulling out all the stops to battle the virus. The fast-food giant is stepping up hygiene with strict new measures, including:
- Constant sanitising of tables, high chairs, self-service screens, tablets, and table service locators throughout the day
- More frequent disinfecting of key touchpoints like door handles, card machines, taps, and handrails
- A strong reminder to all staff to wash hands thoroughly and often
Restaurants and Drive-Thrus Staying Open—Safely
Pomroy stressed McDonald’s commitment to staying open as long as it’s safe. With communities grappling with daily uncertainty, the fast-food chain wants to be a reliable lifeline. Key points include:
- All restaurants and Drive-Thrus remain operational, serving customers as normal
- McDelivery continues where available, with strict safety rules for contactless drop-offs
- The My McDonald’s App is live in most branches, enabling mobile orders and contactless table service
Keeping Customers In The Loop
Transparency is top priority. McDonald’s will keep customers updated via email, social media, and their website. The restaurant locator tool will show real-time info on any closures or changes in services.
Paul Pomroy: “The wellbeing of our customers, employees, and suppliers is our top priority. We are following government guidance closely and adapting quickly to keep everyone safe.”
