Mass Internet and Landline Outage Hits Sky Customers Across South East and Wales

Tens of thousands are left offline as Sky suffers a major broadband and phone blackout since 6.30pm. Most complaints come from Sky users, but some Virgin and BT customers are also reporting connections down. Netflix alone has been hit with over 1,700 gripes tonight.

Sky Acknowledges Fault – Repairs Taking Longer Than Expected

Sky admits there’s a fault causing widespread broadband and Talk problems in the South East and Wales. The repair process is dragging on longer than planned, leaving many unable to get online or make phone calls. A spokesperson said:

“Broadband and Talk problems in South East 1 and Wales – You might not be able to get online or make/receive phone calls due to a problem in your local area. Our technical teams will continue to work overnight to fix the problem and we will provide an update on progress in the morning. We’re sorry for the continued inconvenience.”

What You Need to Know

  • The outage began around 6.30pm.
  • Mostly affecting Sky broadband and landline users.
  • Some Virgin and BT customers affected.
  • Netflix reported a massive surge in complaints.
  • Sky tech teams working through the night to fix the issue.

Have You Been Hit By The Blackout?

Struggling with internet or phone access? Drop your experience in the comments below and stay tuned for updates as Sky works to restore services.

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