A 17-year-old male has been arrested in connection with a cyber attack on Transport for London (TfL), which compromised the personal data of thousands of customers. The teenager was detained in Walsall on suspicion of offences under the Computer Misuse Act, following the cyber security incident that began on 1 September 2024.
TfL has confirmed that certain customer data, including names, contact details, email addresses, and home addresses, was accessed during the attack. Additionally, data related to Oyster card refunds, including bank account numbers and sort codes for approximately 5,000 customers, may also have been compromised.
TfL, in a statement on Thursday, provided an update to customers regarding the ongoing investigation: “Although there has been very little impact on our customers so far, the situation is evolving and our investigations have identified that certain customer data has been accessed.”
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TfL has reassured customers that anyone affected will be contacted directly and provided with support and guidance.
The investigation remains ongoing as authorities continue to assess the full extent of the breach and work to safeguard TfL’s systems from future attacks.