Burst Water Main Wreaks Havoc on Isle of Wight
Thousands of homes across the Isle of Wight have been left dry or struggling with low water pressure after a major burst water main near the River Medina in Blackwater.
10,000 Properties Hit Hard
Southern Water confirmed that up to 10,000 households in Shanklin, Wroxhall, Newchurch, Alverstone, and Rookley have been affected. The burst hit a vital trunk main feeding the Cooks Castle reservoir, cutting off the water supply for many and sparking frustration among residents.
Complex Repairs Underway
Engineers have been on the scene all day tackling what Southern Water calls a “complex repair”, expected to last into the evening. Tankers are injecting water straight into the system, restoring some supply to around half of the homes, but plenty are still dry.
Help on the Way for Vulnerable Residents
- Southern Water is prioritising vulnerable customers registered on its Priority Services Register, delivering bottled water directly to their homes.
- A dedicated helpline (0330 303 0368) is open for urgent assistance.
- Bottled water collection points will be set up for others, with updates due after 6pm today.
Residents are urged to keep an eye on Southern Water’s website and social media for ongoing updates.
