WightFibre Becomes First Isle of Wight Firm to Join Customer Service Elite
WightFibre has smashed new ground as the first Isle of Wight company to join The Institute of Customer Service. This prestigious membership proves WightFibre’s commitment to top-notch customer care, perfectly in line with their ‘because we care’ motto.
Top Scores and Ambitious Goals
John Irvine, CEO of WightFibre, said: “Our Trustpilot scores consistently hit over 9/10, showing our customers love what we do. But we aren’t resting on our laurels—joining The Institute is a huge leap forward for us.”
Operations Director Simon Poole added: “Customer care varies across firms, but we wanted a proven framework to deliver the best service possible. Being part of The Institute lets us share ideas and tackle challenges with other top businesses. This is crucial as we grow our customer base while rolling out Gigabit Island.”
Gigabit Island: The UK’s First Full-Fibre Revolution
WightFibre’s future-proof broadband network promises lightning-fast speeds up to 1Gb (1,000Mb) or more. The rollout will cover over 50,000 homes and businesses, including previously unserved areas.
This major upgrade creates the UK’s first “Gigabit Island.” Pilot zones have been announced, with full rollout kicking off this summer. The network uses fibre optic cabling from the exchange straight to homes and businesses, guaranteeing top speeds and reliability.
Get Ready to Join the Gigabit Revolution
Customers keen to bag the blazing new broadband can register their interest now at www.wightfibre.com/gigabitisland.
With an independent Trustpilot rating of 9.5 out of 10 and 82% rating their service ‘Excellent,’ WightFibre’s customer service is as strong as its fibre. The island’s broadband future looks brighter than ever.
