South West Ambulance Service Declares Critical Incident Amid Extreme Pressure

Chaos on the call lines! South Western Ambulance Service declared a critical incident at 11.30 a.m. on Wednesday as 482 patients waited desperately for ambulances across the South West. A staggering 106 patients were stuck waiting for handover inside hospitals.

What Is a Critical Incident?

Declaring a critical incident lets trusts prioritise the most vulnerable patients and implement extra safety measures. It’s a signal that the system is stretched to the brink.

Pressure Mounts Across the Country

The South West isn’t alone. North East Ambulance Service also declared a critical incident on bank holiday Tuesday — their second in under a week — blaming “unprecedented” post-Christmas demand.

On the eve of the Christmas break, most English ambulance services were forced to declare emergencies due to soaring call volumes. These services cover vast areas – South West alone spans 10,000 square miles, including bristol/" title="Bristol" data-wpil-keyword-link="linked">Bristol, Devon, Dorset, Gloucestershire, Cornwall, and Somerset.

Call 999 Only In Emergencies

Wayne Darch, deputy director of operations, urged the public to only dial 999 if life is in danger.

“If the condition of a patient is not life-threatening, we may direct them to an alternative service. So, please assist us by finding the right care for your needs,”

“Please do not call back just to ask about ambulance arrival times. We cannot give estimates, and repeated calls block lines for others.”

The message is clear: ambulance services are at breaking point, and public patience could save lives.

We are your go-to destination for breaking UK news, real-life stories from communities across the country, striking images, and must-see video from the heart of the action.

Follow us on Facebook at for the latest updates and developing stories, and stay connected on X (Twitter) the for live coverage as news breaks across the UK.

SIGN UP NOW FOR YOUR FREE DAILY BREAKING NEWS AND PICTURES NEWSLETTER

Your information will be used in accordance with our Privacy Policy

YOU MIGHT LIKE