Cathay Pacific Worker Caught Tossing Suitcases Down Stairs in Shocking Viral Video
An airport worker for Cathay Pacific was filmed recklessly throwing passengers’ suitcases down a flight of stairs at Kuala Lumpur International Airport, Malaysia. The outrageous behaviour has sparked outrage online and led to the employee’s suspension, with the airline issuing a formal apology.
Video Sparks Fury Among Travellers
The clip soon went viral on social media, showing the ground staff member carelessly chucking luggage down the stairs like it was rubbish. Furious travellers voiced their concerns over the mistreatment of their belongings and the overall baggage handling standards.
Cathay Pacific Responds with Apology and Suspension
In a swift statement, Cathay Pacific said: “We are deeply sorry for the distress caused to our passengers by this incident. The behaviour displayed in the video is completely unacceptable and does not meet the high standards of service we pride ourselves on.”
The airline confirmed the worker involved has been suspended while they conduct a full investigation. Cathay Pacific is retraining staff on proper baggage handling and pledging to prevent such incidents in the future.
Passengers Urged to Report Damage
Those affected by the mishandling are encouraged to contact Cathay Pacific’s customer service for support and to report any damage. The incident has reignited debate about airlines’ responsibility for passenger luggage and the importance of strict monitoring.
Cathay Pacific, one of Asia’s top airlines, vows to restore trust and ensure premium service standards are maintained going forward.
