The Post Office has announced plans to hand over its remaining 108 directly-owned Crown branches to franchisees by this autumn. This strategic move is part of the company’s efforts to generate additional cash to support higher pay for postmasters. The change could see some branches taken over by other businesses, while others may face closure as franchises are moved to new premises.
Why the Change?
The decision to offload these branches aims to secure the long-term sustainability of the Post Office network. The organisation is aiming to increase postmaster remuneration by £250 million per year by 2030. This restructuring is expected to save £40 million, enabling the Post Office to increase postmasters’ pay by up to 10%.
Post Office chairman Nigel Railton said:
Moving to a fully franchised network is one part of enabling the Post Office to deliver a New Deal for Postmasters, helping to create a long-term, sustainable future for the Post Office.
Impact on Employees and Customers
The transition affects around 1,000 workers currently employed across the 108 affected branches. These are directly-owned Crown branches, which means they are run and operated by the Post Office rather than franchise partners. While some branches may continue to operate under new management, others may be relocated or closed.
Railton assured that the move would help protect services for communities across the UK:
“By franchising these branches, we are protecting access to our services for communities right across the UK.”
Branches Affected
Among the 108 branches set for transfer are locations in London, Birmingham, Glasgow, Cardiff, Edinburgh, Manchester, and Belfast. Notable branches include:
- Aldwych, London
- Baker Street, London
- Belfast City, Northern Ireland
- Glasgow West Nile Street, Scotland
- Oxford St Aldates, Oxford
- Croydon High Street, London
- Newquay East Street, Cornwall
The full list of affected branches is extensive, covering major cities and towns across the UK.
Community Reactions
The announcement has sparked concern among some customers, especially those in rural areas, who fear that franchising could lead to reduced services or closures. Local community groups and unions have called for greater transparency about the impact on jobs and accessibility.
Looking Ahead
The move to franchise these branches is subject to Government funding. The Post Office plans to work closely with local businesses to ensure the continuity of services. As the process unfolds, employees will receive support and guidance regarding potential changes to their employment.
The Post Office has pledged to keep the public informed about developments and to provide alternative options in areas where branches may close. For now, customers are being urged to stay updated through official channels.
This transition marks a significant change for the Post Office, which has been under pressure to modernize and improve profitability while maintaining essential public services across the UK.
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