Fuel Fiasco at Isle of Wight Garage: Diesel Blunder Sparks Repair Chaos
Drivers beware! If you filled up with unleaded at Harwood’s Garage in Wootton, Isle of Wight, you might be facing costly vehicle repairs. The garage has admitted diesel was mistakenly pumped into the unleaded tank. Even worse, despite knowing about the error on Thursday, the faulty fuel was still sold well into Friday morning.
Diesel Dumped in Unleaded Tank
The mix-up happened during a fuel delivery by Certas Energy on Thursday 3rd May. But the garage only realised the blunder the following morning after a customer raised the alarm. Furious motorists have reported damage, with repair bills now expected to run into thousands.
Garage’s Delayed Action Sparks Outrage
Rather than pulling the petrol pumps right away, Harwood’s kept selling contaminated fuel through Friday morning. It was only after being tipped off by a customer that they finally ceased sales from the affected tank.
Official Statement & How to Claim
Harwood’s bosses said:
“On the afternoon of Thursday 3rd May, Certas Energy mistakenly delivered diesel into one of our unleaded tanks. We became aware of the error on Friday morning and acted immediately by closing the affected pumps.
Harwood’s is a one-run, Island business serving motorists for 85 years. Customer service remains our top priority, and we’re working closely with Certas to resolve the fallout from this mistake.
If you purchased unleaded fuel between 1pm on Thursday 3rd May and 10:30am on Friday 4th May and experienced issues, please contact Certas Energy directly for repair claims. Hold onto your receipts and proof of purchase.”
Contact details for claims:
- Email: [email protected]
- Phone: 01372 869751
- Claim Reference Number: 23181382164
Harwood’s apologises for the inconvenience and promises full support to affected customers. The Isle of Wight’s trusted garage says: “Since 1933, we’ve been committed to top-notch service — we’re deeply sorry this happened.”
