Thousands of National Lottery users across the UK have reported significant issues with the app and website, causing widespread frustration and complaints.
Reports of Outages
The problems began around 9pm last night, with a spike of 2,200 complaints registered with Downdetector UK at approximately 11pm. The issues persisted into the early morning, with another 1,500 complaints logged around 6:30am today.
Nature of Issues
According to Downdetector UK, 53% of the reported outages were related to the app, while 41% and 6% were linked to the website and login problems, respectively.
Affected Areas
The outages have been reported nationwide, with significant hotspots in Glasgow, Manchester, and London.
User Reactions
Numerous National Lottery users took to X, formerly known as Twitter, to express their frustration. One user wrote:
“Come on @TNLUK your app and website are down, this has been going on since 9pm last night. The fact it’s still not resolved after all this time is ridiculous.”
Another user added:
“Has anyone actually been able to log in to the national lottery website or use the app since 9pm last night. @TNLUK Will the issue be resolved in time for today’s draw or will it take longer to fix?
A third user commented:
“The National Lottery app is playing up. Most probably due to the IT chaos that was caused today.”
Official Response
The official National Lottery account responded to the concerns, stating:
“Hi. We are aware that some players are having issues accessing our website and app. Apologies for the inconvenience, our team are currently investigating the issue to find out what has happened.”
Conclusion
As of now, the National Lottery team is working to resolve the issues. Users are advised to stay updated through the official National Lottery channels for further information on when the services will be fully restored.
