Asda stores across the UK faced late openings today due to technical issues that disrupted their checkout systems. The retail giant has since issued a statement apologising for the inconvenience caused to customers.
Some of our stores opened later than planned today due to a technical issue affecting checkouts. This has now been resolved and we apologise for any inconvenience caused,” Asda stated.
The technical glitch affected the functionality of tills, leading to delayed openings at several locations and causing frustration among shoppers who arrived at stores expecting normal service. The issue once again highlighted the significance of cash transactions in retail, as card payments were temporarily affected. For many customers, the ability to use cash provided a crucial alternative during technical difficulties.
Many shoppers took to social media to express their frustration. One customer tweeted, “I went to my local Asda this morning, and it was closed due to till issues. Really inconvenient!” However, some customers also praised staff for their efforts to manage the situation and assist those who had arrived early.
Asda confirmed that the issue has now been resolved, and all stores are back to normal operations. The company reiterated its apology, stating, “We apologise for any inconvenience caused and thank our customers for their patience.
Despite the challenges posed by the unexpected technical issues, Asda staff were commended for their prompt response in addressing the disruption and for keeping customers informed. The company aims to ensure that such technical difficulties do not impact future operations.