BT Customers Beware: Duplicate Direct Debits May Have Hit Your Account!
BT customers are urged to check their bank statements now. Some have been slapped with double charges on their direct debit payments.
BT Issues Swift Response
BT has acknowledged the blunder and released a statement:
“If you’ve experienced a duplicate Direct Debit for a bill you’ve already paid, please be aware that we’re working on fixing the issue now and it should be automatically refunded shortly.”
“We apologise for any inconvenience this may cause.”
What You Should Do
- Check your direct debit account immediately.
- Keep an eye out for automatic refunds from BT.
- Contact BT customer service if the refund doesn’t arrive soon.
Stay alert and don’t let this billing glitch drain your wallet!
