Thousands of residents across South London are facing water supply issues this morning following a major pipe burst, Thames Water has confirmed. The disruption is affecting multiple postcodes, including SE19, SE20, SE23, SE26, SE27, and SW16, impacting areas such as Crystal Palace, Sydenham, and surrounding neighborhoods.
What We Know So Far
- Burst Pipe Identified: Thames Water engineers have been working through the night to repair a significant burst pipe.
- Separate Leak at Crystal Palace Pumping Station: Another leak has been reported at the Crystal Palace pumping station, adding to supply issues.
- Low Pressure & No Water: Many residents are reporting complete loss of water or very low pressure, particularly during peak hours.
- Emergency Measures in Place: Thames Water has started redirecting water through alternative pipelines to maintain supply where possible.
- Cloudy Water Advisory: Some customers may notice cloudy or bubbly water due to trapped air in the pipes, but Thames Water assures it is safe to drink.
Resident Reactions & Ongoing Repairs
Locals have taken to social media to express frustration, with some reporting they were left without running water since late last night.
Thames Water has apologised for the disruption and assures residents that teams will be working throughout the day to fix the burst main and pumping station issues.
When Will the Water Be Restored?
While no exact timeline has been given, Thames Water has urged affected customers to check their website and social media channels for real-time updates.
What to Do If You’re Affected
- Check Thames Water’s online service updates for estimated repair times.
- If your water is cloudy or bubbly, run the tap for a few minutes until it clears.
- For urgent assistance, contact Thames Water on their emergency helpline.
