PC Emily Clayton: On the Frontline of Nottinghamshire’s Toughest Calls
PC Emily Clayton has been with Nottinghamshire Police since 2018, currently serving out of Jubilee House in Arnold. Alongside her Rota 1 team, she tackles frontline response duties tackling anything from sudden deaths to violent incidents and even suicide risks – often switching between emergencies in moments.
“There are many challenges on Response,” says PC Clayton, a former county council youth worker and Police Federation rep. “You have to adapt quickly, one minute dealing with a death, the next a violent attack, then an urgent welfare check.”
She admits the workload is relentless, with endless paperwork and high demand. But it’s moments like a recent lifesaving call that remind her why she chose this career.
“A woman failed to meet her friends as usual, so I tried contacting her. When I got no reply, I forced entry into her home and found her struggling to breathe. I gave first aid and called an ambulance. She was admitted to hospital but was home in time for Christmas. Without that quick action, she likely wouldn’t have survived.”
PC Clayton’s story is just one example of Nottinghamshire officers making a real difference, whether by enforcing the law or saving lives.
Fellow Officers Share Brave Tales From the Beat
Several Nottinghamshire officers have opened up about the gruelling yet rewarding nature of response work:
- PC Juliana Gourlay, Radford Road MIT team: Started as a police call handler before becoming an officer in 2020. She recalls a touching moment when she convinced a suicidal man to seek help, leading him to write a heartfelt thank-you letter later.“Receiving that letter reminded me why I became a police officer.”
- PC Tom Rickett, Hucknall Response: On the job since 2019, Tom highlights the constant high pace of calls. “It’s tough managing workload, but my team pulls together to support victims and each other. Positive feedback from victims makes the long hours worth it.”
- PC Harminder Rai-Mottram, Broxtowe Response: Joined in 2021. She talks about juggling case files, shift demands, and a personal life. “There have been draining days, but strong support from my sergeant and colleagues keeps me going. Remembering why I took this job is key.”
- PC Charlotte Brooks: Joined as a call handler in 2017, became an officer in 2019. “Some shifts are mentally tough, but camaraderie makes all the difference. This job pushes you to think fast and allows you to truly impact local communities.”
The Reality of Response Policing
Nottinghamshire’s frontline officers face brutal hours, emotional rollercoasters, and a demanding workload. Yet, it’s their shared commitment, teamwork, and moments of saving lives that keep them moving.
From emergency call handler routes to degree apprenticeships, these officers represent the new wave of brave, compassionate police ready to serve their communities day and night.
