Royal Surrey NHS Declares Critical Incident Over IT Chaos
Royal Surrey NHS Foundation Trust has slammed the alarm, declaring a critical incident after widespread external IT problems wreaked havoc across its services.
Radiotherapy Services Hit Hard
The trust revealed the glitch has hit the radiotherapy system hardest, forcing it to scramble and reschedule patients’ appointments. “Royal Surrey has declared a critical incident due to external IT issues which are widely affecting services including ours,” the trust confirmed.
Patients booked for radiotherapy this morning were contacted to rearrange their treatment. The good news? Radiotherapy is back on track this afternoon with appointments going ahead as planned.
Possible Delays Ahead – Trust Urges Patients to Stay Alert
Despite a partial fix, the trust warned that some disruption could linger into next week, potentially affecting radiotherapy schedules. “Please attend your appointments unless you have heard otherwise,” officials urged.
“We hope systems will be fully up soon and will directly contact patients if treatments need rescheduling,” the trust added.
Trust Working Overtime to Smooth Out Kinks
The Royal Surrey NHS Foundation Trust runs several hospitals across the county. The IT meltdown has caused major headaches across its network, but the trust insists it’s working hard to restore services and keep patient care disruption to a minimum.
