Wow Air Shuts Down: Thousands Stranded as Flights Cancelled

Icelandic airline Wow Air has abruptly ceased all operations, leaving thousands of passengers stranded. The shock announcement came on Thursday morning when the carrier cancelled all flights for the day while trying to secure new investor funding. Hours later, Wow Air confirmed it has “ceased operation” completely, cancelling all future flights.

Flights Cancelled Across UK Routes

Wow Air was a popular budget airline connecting Europe and North America via Reykjavik. It served major UK airports including London Gatwick, London Stansted, and edinburgh/" title="Edinburgh" data-wpil-keyword-link="linked">Edinburgh. Now, all flights have been scrapped with no clear timeline for resumption.

What To Do If You’re Affected

If you booked directly with Wow Air and paid by credit card, you may be protected under Section 75 of the Consumer Credit Act 1974. Contact your card issuer immediately for advice on making a claim.

Those who paid by debit or charge card could be covered by chargeback rules—check with your bank.

If your travel insurance includes Scheduled Airline Failure Insurance (SAFI), contact your insurer for guidance.

Booked through a third-party travel agent? Reach out to your booking agent first for support.

Travel Insurance and ATOL Protection

  • Scheduled Airline Failure Insurance (SAFI): Some policies cover unused tickets or extra costs for new travel arrangements if an airline collapses.
  • ATOL Protection: If you booked a package holiday with an ATOL-licensed firm, they must refund you or arrange alternative flights. If abroad, they should organise your safe return.

A negative response letter confirming Wow Air’s situation will be published soon to assist with insurance and card claims.

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