Over 20,000 UK Victims Fooled by Remote Access Scams
New figures from Action Fraud reveal a shocking 20,144 people fell for remote access scams last year. These crooks tricked victims into handing over control of their devices, netting a staggering £57.8 million in losses. That’s an average of £2,868 wiped out per victim.
What Are Remote Access Scams?
These sneaky scams usually kick off with a fake virus alert popping up on your screen or a phishing call pretending to be from your bank. Scammers claim they need to “connect” to your computer to block fraudulent payments or fix problems. But their real aim is to grab your cash or personal financial info by hijacking your device remotely.
Detective Chief Inspector Craig Mullish of City of London Police warns: “While remote access tools are safe when used properly, criminals misuse them to commit fraud. They pose as trusted companies to trick you into handing over control of your computer or phone.
“Only ever install software or grant remote access if you’re contacted by someone you actually know and trust, like a friend or family member. Never agree after an unexpected call, pop-up, or text.”
How to Shield Yourself from These Scams
- Never install software or grant remote access after an unsolicited call, pop-up, or text. Only do so if a trusted friend or relative asks.
- Banks and service providers will never cold-call asking to control your device remotely.
- If you suspect malware, follow official advice from the National Cyber Security Centre on cleaning infected devices.
- Contact your bank immediately from a different device if you think your money is at risk.
- Report any scam attempts to Action Fraud on 0300 123 2040 or online at actionfraud.police.uk. In Scotland, call Police Scotland on 101.
