North East Ambulance Service Declares Critical Incident Amid Post-Christmas Chaos
The North East Ambulance Service (NEAS) has declared a critical incident today (27 December 2022) due to unprecedented pressure after the Christmas break. The surge in demand is causing significant delays and stretching ambulance crews to breaking point.
Hundreds Waiting Hours for Ambulance
More than 100 patients have faced long waits for ambulance response. Delays at hospitals in handing over patients are limiting crew availability on the frontline. This is the second critical incident declared in just nine days, highlighting the relentless strain on the region’s health services.
Urgent Appeal to Public: Only Call 999 in Emergencies
Shane Woodhouse, NEAS strategic commander, said: “Declaring a critical incident alerts our health partners to provide support and lets us focus resources on the patients who need it most.”
He urged: “The public should only call 999 in life-threatening emergencies. For other health issues, please use 111 online, speak to your GP or pharmacist. Some may be advised to travel safely to hospital themselves. We know waits for ambulances are longer, so only call back if your condition worsens or to cancel if no longer needed.”
Reduced Patient Transport to Prioritise Emergencies
NEAS has kept emergency measures in place over the busy Christmas period. Essential patient transport is running only for critical appointments like dialysis, chemotherapy, and heart care. This reduction will continue until late this week, freeing crews to support emergency calls and hospital discharges.
Woodhouse added: “Our staff and volunteers continue to work extremely hard. I want to thank them for their commitment during this challenging time.”
The message is clear: use emergency services wisely to help the NHS get through this post-festive crisis.
