Today (March 15), the transport watchdog London TravelWatch releases a report revealing that digital technology is leaving many Londoners behind

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1 in 6 Londoners say they can’t buy a ticket because they don’t have or can’t use a smartphone or internet connection – the equivalent of more than 1.5 million Londoners.

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Another 1 in 5 Londoners said they have paid more for travel because they cannot buy tickets online or through mobile apps. This has a particularly large impact given the current cost of living crisis, with skyrocketing utility bills and food prices.

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