Post Office Card Account Users Face Deadline to Keep Benefits Coming
Nearly 6,800 Post Office card account holders receiving tax credits, Child Benefit, or Guardian’s Allowance must act fast. All must switch their accounts by 5 April 2022 or risk losing payments.
HMRC Ends Payments to Post Office Card Accounts
From 6 April, HMRC will stop paying benefits into Post Office card accounts. If customers haven’t updated their details, payments will be halted until a valid bank, building society, or credit union account is provided.
Myrtle Lloyd, HMRC’s Director General for Customer Services, warned: “Time is running out and we want to make sure that no customer misses out on the benefit payments they are entitled to. If you still need to switch your Post Office card account, contact HMRC to update your bank account details.”
How to Switch Your Account
- More than 143,000 customers have already updated their details since HMRC started contacting them in October 2019.
- Customers can update their details online or by phone:
- Child Benefit & Guardian’s Allowance: Use your Personal Tax Account via GOV.UK or call the Child Benefit helpline on 0300 200 3100.
- Tax Credits: Contact the tax credits helpline on 0345 300 3900 to update your bank details.
- If you cannot open a bank account, HMRC advises contacting them directly for assistance.
Don’t Let Rising Costs Stop Your Benefits
With the cost of living on the rise, these payments are vital for many families. HMRC urges everyone affected to act now and ensure their benefits don’t get cut off.
