Over 1.6 million learner drivers affected as government cracks down on test resale ‘bots’ and illegal third-party bookings
The Driver and Vehicle Standards Agency (DVSA) has announced urgent reforms to tackle the UK’s mounting driving test backlog, after widespread abuse of the booking system and calls from the public to ban profiteering third-party test resellers.
The move comes after a petition signed by over 10,000 people urged the government to clamp down on websites and individuals selling tests at inflated prices. Drivers complained of being unable to access fair bookings while bots snapped up slots to resell.
Key DVSA Reforms
- At least 10,000 extra driving tests per month will be made available nationwide.
- Qualified DVSA staff are being asked to return to frontline test delivery.
- Examiners offered overtime pay incentives to boost testing capacity.
- A crackdown on unauthorised test resellers, including:
- New terms and conditions introduced in January 2025 have resulted in:
“We inherited an enormous backlog”
Transport Secretary Heidi Alexander said:
“We inherited an enormous backlog of learners ready to ditch their L-Plates but being forced to endure record waiting times. Thousands are being held back – we must act now.”
DVSA Director of Driver Services, Pauline Reeves, added that while the measures are being implemented, many learners “aren’t seeing the effects yet”.
The DVSA says its aim is to end test-buying manipulation and ensure fair, direct access to appointments for the 1.6 million learners impacted in the last year.
Petition Highlights Issues with Test Reselling
The petition stated:
“Ban the resale of driving tests at inflated prices and penalise those responsible.”
The Department for Transport responded:
“The DVSA does not approve the use of third-party reselling applications and is taking immediate steps to prevent misuse.”
It also confirmed test booking can only be done for one learner per licence, refuting claims of legitimate mass block-bookings.
Wider Consultation Underway
In December 2024, the DfT launched a public call for evidence into booking issues. Responses will be fast-tracked later this month, with further action to be announced.
Driving Test Crisis by the Numbers
- 1.6 million practical driving tests taken last year
- Tests cost: £62 (weekday) / £75 (weekend)
- Unauthorised sellers charge up to £300 per test
- Theory test validity: 2 years – must be retaken if expired
