Thames Water has reported that some residents in the SE26 postcode of Lewisham, which includes areas such as Sydenham, Perry Vale, Kirkdale, and Lower Sydenham, are experiencing either no water or low water pressure due to a burst pipe on Springfield Road.
Ongoing Repair Efforts
Thames Water engineers have been on site working to repair the issue. While a temporary fix was made last night to restore water to the affected residents, complications arose due to the presence of other utilities near the damaged pipe.
Engineers are continuing their work this morning to replace the damaged section with a new pipe. Thames Water has assured residents that they are working as swiftly as possible to restore the water supply fully.
Apology and Support Services
Thames Water has apologized for the disruption and thanked residents for their patience during the repair process. They are encouraging customers who may need additional support during future outages to register for their Priority Services Register, which provides extra assistance to vulnerable individuals or those in need during water supply issues.
Residents are advised to stay updated through Thames Water’s communication channels as the repair work progresses.
